Everything we'd rather tell you up front than in the chair.
7 days free repairs
Chips, lifts and breaks, fixed at no charge.
15 min late grace
Past that, please call so we can re-plan.
24 hrs cancellation notice
A quick call or text is all it takes.
Listed prices are starting prices. Length, shape changes, repairs, removals, soak-offs and design work are priced separately — and your technician will confirm your full total before starting.
We don't refund completed services. We do something better: we fix them. Not happy with the shape, length or color? Tell us before you leave and we'll correct it right then, free.
If something chips, lifts or breaks within 7 days, come back and we'll repair it at no charge. Can't make it in? We'll hold the value on your account.
We are licensed nail technicians, not medical providers. We can file, smooth and shape carefully to relieve pressure — and we'll always tell you honestly when something needs a podiatrist.
Enhancements aren't indestructible — gel, acrylic and longer nails can chip or break with daily wear. That's what the repair window is for.
Inspiration photos depend on your own nail bed and length; your tech will tell you what’s achievable before starting. Please allow full drying time before you go.
Walk-ins are always welcome; appointments have priority at their scheduled time.
Running more than 15 minutes late? Please call — we may need to shorten or move your service so everyone behind you isn't pushed back.
What happens between one guest and the next:
You're welcome to bring your own tools — and you're welcome to ask us how we do any of it.
We accept cash and all major credit and debit cards. Your total is always shown before you pay.
Never required and always appreciated — it goes directly to your technician.
Thank you for supporting a small, locally owned business.
This policy is also posted at the front desk — just ask.